shea moisture

A Tale of Two Shea (Moistures) by *nickels*

Hell hath no fury like a woman scornedWhether they are rocking a clean fade, locs, curls, or straight tresses, women care about their crown. It needs love. And money. Especially for black women who spend an estimated $7.5 billion on beauty AND spend 80% more on beauty products than their counter parts.

While my maintenance needs are low, I still need lots of tender-loving care. After having to decide between groceries or a a relaxer my first year after college, I embraced my kinky-curls at the big chop fork in the road, let my hair roam freely while eating a homemade potato. Times were tough, but like Auntie Maya taught me, "still I rise. Despite the lack of attention "for my kind" in the beauty industry, I learned how to take care of my hair. Surprise Surprise. Fortunately, this all coincided with the proliferation and popularity of natural hair gurus and Youtube being their platform of choice. Companies like Shea Moisture, Aunt Jessie's, and Curls won big. Finally,ladies wanting to embrace their natural hair had an oasis in the desert of haircare options. 

Hell hath no fury like a woman scornedOn the 24th day of April, in the year of our like 2017, Shea Moisture made a faux pas. The released an ad that featured three (3) white women and (1) fair-skinned person of color. With a three (3) second tag at the end. I caught myself watching the ad thinking "Shea Moisture markets to white women?" "Shea Moisture markets to straight hair now?" "The biggest problem with dealing with hair is color?" 

The nuance of the shade/attack is epic, and at first glance, if you're not in the know, you won't notice. Basically, you built your brand, and subsequent "come-up-ense," on the backs of black women and then said, bye Felicia. And then, to hide the what you did, you "threw us a bone" and included three (3) seconds of darker shade black women at the end. You know what that feels like, an afterthought. t.  

Hell hath no fury like a woman scorned. And #BlackTwitter responded in kind. I'm not one for a public dragging, and I'm bracing myself for the day where I will have to accept the critique and laugh at my misgivings, but the response was quick, cutting, and hysterical. Some hits include



Fortunately, Shea Moisture listens to the customer and has pulled the ad and apologized. While it can't be unseen, I give them props for apologizing and taking ownership of the mistake They will not be defined by this moment, simply morphed by it. In the meantime, what are they going to do to the marketing team? Some shakeups need to happen. For this to have been okay-ed... the team is either all white, only has one black person, and said black person might have been male.